FREQUENTLY ASKED QUESTIONS

Please contact us if your question is not answered below.

How fast do electric bikes go?


Differs slightly by model, but the average top speed of E-Lux Electric Bikes is 23mph while using pedal assist on flat ground.




How far can ebikes go on a single charge?


Also, differs slightly by model, but the range averages 25 to 30 miles on single charge using primarily electric power. Using pedal assist can increase mileage. Some riders have acheived over 50 miles on a single charge when lightly pedaling the whole time.




How much do electric bikes cost?


Electric bikes can have a wide range depending on quality, accessories, power options and style of bike. All pricing and purchase options for E-Lux Electric Bikes can be found online at at our Shop Page Here. E-Lux bikes start at $1500 and go up depending on model and accessories.




Is financing offered for purchasing electric bikes?


Yes! E-Lux works with PayPal Credit to offer interest free financing for purchase paid within 6 months. You can find out more information HERE.




Is assembly of my new ebike difficult?


E-Lux bikes are shipped almost fully assembled. Just screw in the pedals and insert the easy adjustable handle bars and you’re on your way! More information and guided video tutorials can be found on our ebike videos page.




Is there a warranty on E-Lux electric bikes?


You bet. One of the best in the industry with a 1 year warranty covering everything front to back . And a 3 year limited warranty on the battery. The first year we'll replace the battery if it fails and the second and third years we prorate the battery cost should an issue arise.




How long does it take to charge the battery of an electric bike?


Approximately 5 hours from empty to full charge.




Do I need a driver’s license to ride an E-Lux Electric Bike?


No, because it is considered a bicycle. However, there are some particular State laws that pertain to electric bikes so check your own State to know what might be required.




How much does it cost to charge the battery?


There are too many variables to answer this precisely, however a general estimate is about 5 cents a charge.




What is the lifespan of my ebike battery?


E-Lux uses high quality lithium ion batteries for our electric bikes that can be recharged about 1000 times.




Can I try out an electric bike before buying?


You sure can! Visit our showroom at 930 W. 16th Street, Suite C-2, Costa Mesa, CA 92627 or visit our Find a Dealer Page to locate a dealer near you.





CONTACT

Tel. (949) 440-1967

930 W. 16th St. Suite C-2 
Costa Mesa, CA 92627

VISIT

Monday - Friday: 9:00 - 4:00

by appointment only

After Hours times available by appointment

Saturday & Sunday: Closed

See More & Share Your Experience 

  • E-Lux Bikes Facebook Social Icon
  • E-Lux Bikes Instagram Social Icon
  • E-Lux Bikes LinkedIn Social Icon
  • E-Lux Bikes Yelp Social Icon
  • E-Lux Bikes Twitter Social Icon
  • E-Lux Bikes YouTube Social  Icon

LOCATION

Disclaimer: All pictures shown are for illustration purpose only. Actual product may vary due to product enhancement.