FREQUENTLY ASKED QUESTIONS

Please contact us if your question is not answered below.

How fast do electric bikes go?


Differs slightly by model, but the average top speed of E-Lux Electric Bikes is 23mph while using pedal assist on flat ground.




How far can ebikes go on a single charge?


Also, differs slightly by model, but the range averages 25 to 30 miles on single charge using primarily electric power. Using pedal assist can increase mileage. Some riders have acheived over 50 miles on a single charge when lightly pedaling the whole time.




How much do electric bikes cost?


Electric bikes can have a wide range depending on quality, accessories, power options and style of bike. All pricing and purchase options for E-Lux Electric Bikes can be found online at at our Shop Page Here. E-Lux bikes start at $1500 and go up depending on model and accessories.




Is financing offered for purchasing electric bikes?


Yes! E-Lux works with PayPal Credit to offer interest free financing for purchase paid within 6 months. You can find out more information HERE.




Is assembly of my new ebike difficult?


E-Lux bikes are shipped almost fully assembled. Just screw in the pedals and insert the easy adjustable handle bars and you’re on your way! More information and guided video tutorials can be found on our ebike videos page.




Is there a warranty on E-Lux electric bikes?


You bet. E-Lux Electric Bicycles offers one of the best warranties in the business. Front to Back full coverage for 1 year. (Excluding tires and tubes.) Battery – Sourced from Samsung and Panasonic; our batteries have the most expensive high density cells available. Any issues first year will be repaired or replaced. Second and third year repaired or prorated if replacement is needed. Motors - our Tahoe and Malibu motors are E-Lux branded manufactured by Dapu with top quality components. Our Sierra Mag Wheels are manufactured by Bafang with top quality components.




How long does it take to charge the battery of an electric bike?


Approximately 5 hours from empty to full charge.




Do I need a driver’s license to ride an E-Lux Electric Bike?


No, because it is considered a bicycle. However, there are some particular State laws that pertain to electric bikes so check your own State to know what might be required.




How much does it cost to charge the battery?


There are too many variables to answer this precisely, however a general estimate is about 5 cents a charge.




What is the lifespan of my ebike battery?


E-Lux uses high quality lithium ion batteries for our electric bikes that can be recharged about 1000 times.




Can I try out an electric bike before buying?


You sure can! Visit our showroom at 18475 Bandilier Circle, Unit AFountain Valley, CA 92708 or visit our Find a Dealer Page to locate a dealer near you.





CONTACT

Tel. (949) 440-1967

18475 Bandilier Circle Unit A

Fountain Valley, CA 92708

Monday - Friday: 9:00 - 4:00

Saturday & Sunday: Closed

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Disclaimer: All pictures shown are for illustration purpose only. Actual product may vary due to product enhancement.